Hi Marcel:
I shared your posting with the Ariba Solutions team. According to the team, it appears that you've haven't configured your system properly. Your Ariba Delivery or Services team contact can assist you with this. If you continue to encounter issues, the Delivery or Services team will guide you to file a SR (service request) to resolve the issue with our support team.
Regards,
Debbie Curtis-Magley
Ariba Exchange Community Manager