Hi there,
During one of the events I was doing for my Client, I had a very recent brush with a scenario where one of my suppliers lost his internet connection in the middle of the Event. Event type was Dutch Reverse Auction. I had to immediately call up Ariba Support and requested them to surrogate bids on my supplier's behalf.
Afterwards, the event went through well (Ariba support was very helpful in coordinating this)
However, I was thinking wouldn't it be better if I add myself in Surrogate Bidders group so that time I lost in calling up Helpdesk and arranging for Surrogation, I could save on that since in a Dutch Reverse Auctoin, time plays a crucial role.
I would be glad if you could guide me in adding myself in Surrogate Bidders group.
Warm Regards
Gaurav